Articles from ServiceMac, LLC

ServiceMac, a mortgage subservicer and a member of the First American family of companies, recently surpassed one million loans in its portfolio, reinforcing the company’s status as the one of the most prominent and trusted subservicers. ServiceMac, which now services more than $300 billion in loans, onboarded its first portfolio in 2019 and has rapidly grown on the foundation of its robust technology, industry-leading risk management and compliance tools, top-quality customer service and experienced team members. The company supports mortgage servicing rights holders, master servicers, borrowers and subservicing needs with more effective and efficient servicing workflows.

ServiceMac, a leading innovator in mortgage subservicing and a member of the First American family of companies, today announced the company earned Fannie Mae’s 2024 Servicer Total Achievement and Rewards™ (STAR™) Performer award in both the General Servicing and Solution Delivery categories. This is the second consecutive year that ServiceMac earned the STAR award in the General Servicing category. Fannie Mae’s STAR Program recognizes high-performing mortgage servicers for competency, capability and overall performance.

ServiceMac, an innovative mortgage subservicer and a member of the First American family of companies, today announced the company has been honored as a Freddie Mac 2024 Servicer Honors and Rewards Program (SHARPSM) award winner, earning gold in the category for servicers that service between 75,000-199,999 Freddie Mac mortgages. The SHARP awards annually recognize excellence in servicers that have strong customer service programs as well as those whose efforts minimize credit risk and reduce cost.

ServiceMac®, a leading subservicing innovator and a member of the First American family of companies, today announced the company has been honored as a 2024 Top Servicers Award winner by the United States Department of Agriculture (USDA). ServiceMac was recognized for helping rural families and individuals across the nation achieve the dream of homeownership by purchasing homes through USDA Rural Development’s Single-Family Housing Guaranteed Loan Program.

ServiceMac, an innovative mortgage subservicer and a member of the First American family of companies, today announced the company has been honored as a Fannie Mae 2023 Servicer Total Achievement and Rewards™ (STAR™) Performer award recipient in the General Servicing category. Fannie Mae’s STAR Program recognizes high-performing mortgage servicers for competency, capacity and overall performance.